Vehicle owners know they need automotive services sometimes. Your car will not run forever, but you have the best chance to keep it running longer if you get professionals to look at it regularly.
You should also know to take your vehicle to the pros if it’s making a strange noise or you detect something else wrong with it.
However, you may not feel confident you’ve located the right tire and auto center for your needs. We’ll discuss how you can figure that out in the following article.
You Want Friendly Service Every Time
The Telle Tire website mentions that they’ve been “driving your way since 1942.” It’s often easier to trust a company that has become a neighborhood fixture. If you go to a place that has a longstanding reputation, you might feel better about trying them out than going with a spot that just opened and doesn’t have a track record.
When you walk into the tire and auto center you’ve chosen to use, you should get a friendly greeting every time. You might occasionally find a vehicle facility with surly employees. They might act like they’re doing you a favor by waiting on you.
Remember that you’re giving this business your service, and they’re obliged to treat their customers well. If you feel unwelcome there, you can always go elsewhere. No tire and auto center is the only game in town.
You Want Professionals Looking After Your Vehicle
You also want to know you’re handing off your car to professionals. When you talk to someone at the tire and auto center and describe what you need or what problem you’ve noticed with your vehicle, you should feel like the person to whom you’re speaking knows their business. They should probably have some idea regarding what’s happening with the car, and they should take quick action to confirm that.
They should get back to you quickly and let you know whether your car needs a simple replacement part or something more costly. They can then give you the option to do the work or not. They should not immediately jump into doing a major automotive overhaul until you’ve given them the okay.
You Want a Company that Provides All the Services You Need
You should only go to a place you know can handle anything your vehicle needs. Whether you need something relatively simple, like a new tire, or something more expensive, like a complete engine rebuild, the tire and auto center you choose should have the parts and staff to handle that.
You might need something like transmission service, a new catalytic converter, or new fan belts. Maybe your vehicle needs a new serpentine belt, new wheel cylinders, or a new windshield if you accidentally cracked your current one.
The company you chose should have all parts you need ready and waiting. They should also replace any worn-out parts promptly so you can get back out on the road quickly.
They Should Have Nice Amenities
You should also only use a tire and auto center that has some convenient amenities if you’re waiting for them to complete a job for you. For instance, you might want one that has free Wi-Fi. You can use it to check your email on your smartphone while you wait for them to finish up the work on your car.
They might have a nice lounge where you can sit in a comfy chair while you wait. They may have some snacks like doughnuts or fresh fruit. They ought to have fresh coffee, juice, or soft drinks.
Maybe they’ll have a TV for you to watch if you’re there for a while.
They should also have loaner cars available for you if they need to keep your vehicle overnight. They might have a shuttle service that can take you home if you don’t want to wait around for a multiple-hour job. They can drop you off and then pick you up again to bring you back later when they’ve corrected the issue.
They Should Have All the Best Tire and Car Part Brands
You might not know all that much about cars, but you should at least know about some of the top brands. You’ll want the tire and auto center you use to carry them.
For example, they might have tires made by Michelin, Firestone, Goodyear, Bridgestone, Hankook, and others. They might have car parts from Continental Automotive, Magna International, or Robert Bosch.
They Should Have Some Tempting Promotions
You always want to get good prices from someone who works on your car, both for parts and labor. However, a tire and auto center that features some excellent promotions might also get your business.
For instance, they may have a loyalty program that you can join. That program might feature a discount on certain common services your car needs. They may give you an oil change discount or an extended warranty that covers most or all of the work they do.
You might find a place that will give you the fourth tire for free if you replace three of your old ones. Some places will give you a free brake inspection if you get other services.
You can usually find out about a tire and auto center based on what you learn online. For instance, maybe you’ll see that a facility has a lot of great reviews. If they have consistently rave reviews going back several years, that’s probably a good sign.
On the other hand, if you notice that a place has a lot of negative reviews, you should probably look elsewhere. A company that overcharges you should not get your business, nor should you go with a company with long wait times for repairs. A tire and auto center without the parts you need won’t do you much good, and you should always avoid one where you feel the workers don’t have the required skills or training.